Privacy Policy

  

Collection of your personal information


Follow My Lead (we, us or our) is a business consultant agency providing a range of lead marketing services.

This policy explains how Follow My Lead handles personal information and complies with the requirements of the Australian Privacy Act 1988 (Cth) (“Privacy Act”).


By accessing the Follow My Lead website at followmylead.com.au, including all related pages (“Site”), you are accepting the practices outlined in this Policy.


Follow My Lead collects personal information from current clients, prospect customers and, to an extent, anonymous visitors to our Site. Our primary goal in collecting information is to provide you with a friendly, customized, and efficient experience.


Follow My Lead collects identifying information when you download content and when you visit the Site (including, without limitation, any followmylead.com.au web pages or landing pages). The main types of personal information we collect relate to the contact details and organisational roles of our clients and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses and job titles.


When you initially express interest obtaining additional information about us, we may also ask for additional types personal information. We may also request demographic information and unique identifiers in order to provide you with a more personalized experience.


At all times we try to only collect the information we need for the particular function or activity we are carrying out.

The main way we collect personal information about you is when you give it to us. 


If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number. Please do not give us other personal or sensitive information.


We share your personal Information with organisations to endeavor to match your needs to a provider to ensure that your requirements are met. You may opt out of further contact from us at any Our obligations at any time by contacting us.


Email lists, registrations and feedback


We will collect information that you provide to us when signing up to mailing lists and registering for our events, or when submitting feedback on your experience with our website.


This online service is hosted in Australia in secure, accredited facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.


We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.


Social Networking Services


We use social networking services such as Twitter, Facebook and YouTube to communicate with the public about our work. When you communicate with us using these services we may collect your personal information, but we only use it to help us to communicate with you and the public. The social networking service will also handle your personal information for its own purposes. These services have their own privacy policies. You can access the privacy policies for Twitter, Facebook and YouTube (a Google company) on their websites.


Disclosure to service providers


Follow My Lead uses a number of service providers to whom we disclose personal information. These include providers that host our website servers, manage our IT and manage our human resources information


To protect the personal information, we disclose we:


  • Enter into a contract which requires the service provider to only use or disclose the information for the purposes of the contract. 
  • Include special privacy requirements in the contract where necessary.

Disclosure of sensitive information


We only disclose your sensitive information for the purposes for which you gave it to us or for directly related purposes you would reasonably expect or if you agree, for example, to match your requirements to a provider.

We take steps to protect the security of the personal information we hold from both internal and external threats by:


  • Regularly assessing the risk of misuse, interference, loss, and unauthorised access, modification or disclosure of that information.
  • Taking measures to address those risks, for example, we keep a record (audit trail) of when someone has added, changed or deleted personal information held in our electronic databases and regularly check that staff only access those records when they need to.
  • Conduct regular internal and external audits to assess whether we have adequately complied with or implemented these measures.
  • We destroy personal information in a secure manner when we no longer need it.